Returns & Exchanges

At Cat Haven, we want you and your feline-inspired fashion to be the perfect match, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your purchase doesn't make you purr with delight, simply follow our easy steps below to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is fully processed.